Everything Your Business Needs to Stay Productive!
Fully integrated phone system, video, chat, file sharing, contact center, and more!
Quality Control System
File sync and share with real-time backup and restore with built-in antivirus protection.
Omni-channel experience with custom integrations, workforce optimization, and more.
What is So Special about Altec's Phone Systems?
Our Business Phone solution is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy-to-use, high-performing, and worry-free, so that you can focus on the interaction and not the tools.
Our Solution combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style.
Interested in a Call Back to Discuss how we can Help Your Business?
With Altec, Your Experience is Worry-Free!
Advanced protection against malware, viruses, phishing, and hackers
J.D. Power-certified 24/7 support from live Intermedia experts EVERY time you call
Built to help healthcare, legal services and financial firms stay compliant
Ready when you are, whether you’re in the office or working remotely
30+ integrated apps that are easy to add as your business grows
Features that Maximize Efficiency and Control
Work securely, productively, and efficiently from anywhere while building stronger customer relationships
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified technical support, with experts available via phone or chat.
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