FAQ regarding Returns & Defects

HOW DO I HANDLE A CARTRIDGE DEFECT?

Give us a call or email and we will issue a replacement. Products must have been purchased within 1 year.

how do i handle an OEM cartridge DEFECT?

If the cartridge is an OEM, you will need to call the manufacturer directly for a replacement. These usually have to be returned within 30 days of purchase. We listed the numbers of some of the major manufacturers below.

DO YOU CHARGE TO RETURN A CARTRIDGE?

There is a 20% restocking fee for unopened cartridges that are within 120 days of purchase.

How long does it take to receive a refund?

Refunds or replacements are processed within a week. We will verify if the cartridge is defective.

Number Reference Guide

Below is a list of the most common printer manufacturers and their telephone numbers

1-800-533-3731

Epson-Emblem

1-800-284-4329

1-800-945-0456

1-800-539-6275

Lexmark

1-800-565-9917

1-800-654-3282

1-800-828-4040

canon

1-800-275-9376

1-800-237-4277

1-800-882-4858